Dear Mr. Frederick: I wished to take this opportunity to thank you for the quality job you gave us recently. We find a great deal of independent adjusting companies do get the job done for us, but you did it in an extremely professional manner and we commend you for this. Your investigation and communications were prompt and most effective, and your overall claims handling was nothing less than top-notch. Needless to say, we look forward to working with you in the future when we have claims in your area. Once again, thank you and good luck!